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Service & Legal Services

Right of withdrawal

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier you have designated has taken possession of the goods. In the case of several goods ordered under a single order and delivered separately, the period begins with the receipt of the last goods.

To exercise your right of withdrawal, you must contact us (Powermints GmbH, Im Sundernkamp 7, 32130 Enger, Germany, telephone: +49 5224 9888-0, e-mail: info@powermints.de) by means of a clear statement, such as a letter sent by post or an e-mail, informing you of your decision to revoke this Agreement. You can use the cancellation form provided separately for download, but this is not mandatory.

You can also use your right of withdrawal online via Withdraw from your contract exercise. If you use this online function, we will immediately send you a confirmation of receipt by e-mail with the content of your cancellation declaration as well as the date and time of your receipt.

In order to safeguard the withdrawal period, it is sufficient that you send the notification about the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you revoke this Agreement, we will refund to you all payments we have received from you, including delivery costs (except for the additional costs resulting from your choosing a different mode of delivery than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the date on which we received notification of your revocation of this Agreement.

For this repayment, we use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse to refund until we have returned the goods or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days from the date on which you inform us of the cancellation of this contract. The period is respected if you send the goods before the expiry of the period of fourteen days. They shall bear the direct costs of returning the goods.

They shall only be liable for any depreciation of the goods if such depreciation is due to handling of the goods which is not necessary for checking the nature, characteristics and operation of the goods.

Revoked online

Via our form you can revoke your contract directly online.

Withdraw from your contract

Download form for letter or e-mail (TXT)

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Compass MintsSugar-free and aspartame-free

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